About Us

Smile Connections, Who Are We?

Meet the Team | Smile Connections
Since 1950

A Practice with History

For more than 75 years, this practice has been a place where generations of families have entrusted us with their smiles.

Where it began

Our doors first opened in 1950, when Dr Frank Southby established the practice at 204 Upper Heidelberg Road. When Dr Southby retired, the practice passed into the hands of Dr Graham Walker, who continued to care for generations of patients from the same location.

A new home

Over time, the practice grew, as did the community of patients who had come to know and value it. When Dr Marcus Ford took over, it became clear that the practice had outgrown its original home. A new chapter followed with the move to 114 Waterdale Road, creating the space and capacity to continue caring for the growing patient community.

It was here that Smile Connections was born.

The name reflected something that had always been at the heart of the practice: the connection between people and their smiles. The new home gave the practice room to grow while continuing the relationships that had been built over decades.

2023

In 2023, the practice entered its fourth generation when Dr Anna and Dr Wei took the reins. They are proud to continue the story that began more than seven decades ago, building on the foundations laid by those who came before them while looking towards the future.

A Smile Connections dentist with a long-standing patient
Four generations, one patient

Perhaps no one embodies this history quite like Graham, who first walked through the practice doors as a child. More than 75 years later, he still remains a patient of the practice and, remarkably, has been cared for across all four generations of dentists.

His story is a wonderful reflection of what makes our practice special. Dentistry changes. Technology advances. And practices evolve. But the connection between a patient and their dental team can last a lifetime.

Today, we are proud to continue that legacy. While things change with time, the importance of connecting with people and making them smile does not.

The people who'll be looking after you

Here's who you'll see when you come in. They're a friendly bunch, and every one of them will take the time to explain what's going on with your teeth in plain English.

Dentists

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AL
Dr Anna Lai
Dr Anna Lai
Dentist
Doctor of Dental Surgery

Anna grew up in Melbourne and studied dentistry at the University of Melbourne. She's recently finished a mini masters in orthodontics and really enjoys working with patients on getting the smile they've always wanted.

WJ
Dr Wei Jiang
Dr Wei Jiang
Dentist
B-BMed, DDS

A University of Melbourne graduate with a particular interest in preventative dentistry and oral surgery. Wei holds a diploma in oral implantology, is an accredited Invisalign provider and speaks fluent Mandarin.

EK
Dr Esperance Kahwagi
Dr Esperance Kahwagi
Dentist
BDSc

Esperance spent more than 20 years with Dental Health Services Victoria and still teaches at the Melbourne Dental School. If you've got a tricky extraction coming up or need some minor oral surgery, Esperance is the one to see.

Oral Health & Dentures

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SP
Stylianos Papadopoulos
Stylianos Papadopoulos
Oral Health Therapist
BOHSc

An Ivanhoe local who studied at La Trobe University. Stylianos cares a lot about good oral hygiene and has a soft spot for looking after kids' teeth. Also speaks fluent Greek.

TO
Timo Ohlsen
Timo Ohlsen
Dental Prosthetist
AdvDip Dental Prosthetics

Timo trained in Germany and at Harley Street in London, and is an accredited Swiss Denture Concept provider. If you want dentures that look and feel like your own teeth, Timo is the person to talk to.

Our Technology | Smile Connections

The equipment we use, and why it matters to you

We've put a fair bit into our gear over the years. Not because we like shiny things, but because it means fewer visits, less time in the chair and a lot less discomfort. Here's what you'll come across.

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CEREC Primemill
CEREC Primemill same day crowns

Same day crowns with CEREC

We make ceramic crowns right here in the practice on a CEREC Primemill. So instead of going home with a temporary and coming back a fortnight later, you walk out with the finished tooth in about an hour. The same machine makes veneers for chipped or stained front teeth, and inlays and onlays to rebuild a broken molar.

Done in about an hourOne visit, no temporaryVeneers, inlays & onlays
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Dentsply Primescan
CEREC Primescan 3D scanner

Primescan 3D scanner

If you've ever sat there with a mouthful of cold impression putty trying not to gag, this is the bit you'll like. The Primescan takes a full colour 3D scan of your teeth with a small handheld wand. No trays, no goo. That scan is what we use to design your crown, bridge, inlay or onlay, usually in the same appointment.

No puttyFull colour 3D scanSame appointment
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AIRFLOW Prophylaxis Master
AIRFLOW Prophylaxis Master

AIRFLOW cleaning

This is how we do cleans now. A fine jet of warm water, air and powder lifts off plaque, stains and biofilm without the scraping you might remember from years ago. Most people find it a good deal more comfortable than a traditional scale and clean, and your teeth feel smoother afterwards.

Warm water, not scrapingLifts stainsSmooth finish
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Treatment Room
Smile Connections treatment room

A room you won't mind sitting in

Nobody loves the dentist's chair, so we've tried to make ours as pleasant as we can. The rooms are modern, spotless and set up so everything we need is within arm's reach. Less fuss and less noise for us means a shorter, calmer visit for you.

Calm and quietSpotless

Services We Offer

Payment Plans

Interest-free Payment Plans

Flexible payment plans, designed to make treatments more manageable.

General Dentistry Cosmetic Dentistry Family Dentistry

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We offer free cosmetic consultations